Risk level
When to stop and ask for help
- Clicking, grinding, or repeated spin-up attempts
- Liquid exposure or visible board corrosion
- Encrypted or partially overwritten data
- Drives that were already hot, dropped, or opened
Data recovery
Recover what can be saved, and protect what cannot.
Data recovery starts with careful triage. The goal is to reduce risk first, then recover the important files with a process that is safe, explainable, and easy to approve.
Workflow
Safe recovery workflow
1. Triaging the media
Identify if the issue is logical, mechanical, or both before applying any pressure to the device.
2. Create a clone
Work from an image wherever possible so the source remains protected.
3. Recover target files
Focus on the files and folders that matter most, not only the largest available amount of data.
4. Verify and export
Check recovered files, then return them in a format that is easy to use or archive.
Recovery intake